We collect information in the following ways:
● Account Information: When you create an account, we collect your name, email
address, company name, phone number, and password.
● Payment Information: When you purchase a subscription, we collect payment card
information, billing address, and related payment details. Payment information is
processed by our third-party payment processor and is not stored on our servers.
● Contact and Support: When you contact us through forms, email, or support
channels, we collect your name, email, contact details, and any information you
choose to provide in your message.
● Newsletter and Marketing: If you sign up for our newsletter or marketing
communications, we collect your email address and communication preferences.
● Job Applications: If you apply for a position with Aktoh, we collect your resume,
cover letter, contact information, and any other information you provide in your
application.
● User Content: When you use the Services, you may upload files, logs,
configurations, and other data. You retain ownership of this content, and we use it
only to provide the Services to you and to identify bugs and vulnerabilities, as
described in our Terms of Service.
● Usage Data: We collect information about how you use the Site and Services,
including pages visited, features used, actions taken, and the time and duration of
your activities.
● Device and Technical Information: We collect information about the device and
browser you use to access the Site and Services, including IP address, device type,
operating system, browser type, and unique device identifiers.
● Telemetry and Analytics: The Services collect telemetry data, including
performance metrics, errors, and system logs, to help us monitor, troubleshoot, and
improve the Services.
● Model Training Data: We may use anonymized and aggregated data from your use
of the Services to train and improve our AI models and develop new features. We do
not use your identifiable data for model training unless you have agreed to such use
in a separate agreement.
We use cookies, web beacons, and similar technologies to collect information and improve your
experience. These technologies include:
● Essential Cookies: Required for the Site and Services to function, including
authentication and session management.
● Analytics Cookies: Used to understand how you use the Site and Services, including
traffic sources, page views, and user behavior.
● Advertising and Retargeting: We use advertising and retargeting technologies to
deliver relevant ads to you on third-party platforms.
You can control cookies through your browser settings, but disabling cookies may limit your
ability to use certain features of the Site and Services.
We use the information we collect for the following purposes:
● To Provide the Services: To create and manage your account, process payments,
deliver the Services, and provide customer support.
● To Improve the Services: To monitor performance, identify bugs and vulnerabilities,
troubleshoot issues, and develop new features and improvements.
● To Train AI Models: To use anonymized and aggregated data to train and fine-tune our
AI models and improve the accuracy and effectiveness of the Services.
● To Communicate with You: To send you service-related announcements, updates,
security alerts, and administrative messages. With your consent, we may also send you
marketing communications about our products and services.
● To Ensure Security: To detect, prevent, and respond to fraud, abuse, security
incidents, and other harmful activities.
● To Comply with Legal Obligations: To comply with applicable laws, regulations, legal
processes, and government requests, and to enforce our Terms of Service.
● For Business Operations: To conduct analytics, research, and reporting, and to
operate and improve our business.
We do not sell your personal information. We share information only in the following
circumstances:
● Service Providers: We share information with third-party service providers who perform
services on our behalf, including cloud hosting (Amazon Web Services), payment
processing (Stripe), email delivery, analytics, and customer support. These providers are
contractually obligated to protect your information and use it only for the purposes we
specify.
● Business Transfers: If Aktoh is involved in a merger, acquisition, sale of assets, or
bankruptcy, your information may be transferred as part of that transaction.
● Legal Requirements: We may disclose information if required to do so by law or in
response to a subpoena, court order, or other legal process, or if we believe disclosure
is necessary to protect our rights, your safety, or the safety of others.
● With Your Consent: We may share information with third parties when you give us
consent to do so.
We retain your information for as long as necessary to provide the Services, comply with our
legal obligations, resolve disputes, and enforce our agreements. Specifically:
● Account Information: We retain your account information until you delete your account
or request deletion.
● User Content: We retain Your Content until you delete it or request deletion, or until
your account is terminated, whichever is later.
● Usage and Telemetry Data: We retain usage and telemetry data for as long as needed
for analytics, security, and product improvement purposes.
You may request deletion of your information by submitting a request through our data deletion
form at [aktohcyber.com/data-deletion] or by emailing privacy@aktohcyber.com.
Depending on where you are located, you may have certain rights regarding your personal
information:
● Access: You may request a copy of the personal information we hold about you.
● Correction: You may request that we correct inaccurate or incomplete information.
● Deletion: You may request that we delete your personal information, subject to certain
exceptions (e.g., where we need to retain information to comply with legal obligations).
● Opt-Out of Marketing: You may opt out of receiving marketing emails by clicking the
“unsubscribe” link in any marketing email or by contacting us at
privacy@aktohcyber.com.
If you are located in the European Union, United Kingdom, or India, you have additional rights
under the General Data Protection Regulation (GDPR), UK GDPR, and India’s Digital Personal
Data Protection Act (DPDP Act):
● Right to Restriction: You may request that we restrict the processing of your personal
information in certain circumstances.
● Right to Data Portability: You may request a copy of your personal information in a
structured, commonly used, and machine-readable format.
● Right to Object: You may object to our processing of your personal information for
direct marketing purposes or where we process your information based on our legitimate
interests.
● Right to Withdraw Consent: Where we process your information based on your
consent, you may withdraw that consent at any time.
● Right to Lodge a Complaint: You have the right to lodge a complaint with your local
data protection authority if you believe we have violated your privacy rights.
Legal Basis for Processing (EU/UK/India Users): We process your personal information
based on the following legal grounds:
● Performance of a Contract: To provide the Services to you and fulfill our contractual
obligations.
● Legitimate Interests: To improve our Services, ensure security, and conduct analytics,
where our interests are not overridden by your privacy rights.
● Consent: For marketing communications and certain data processing activities, where
required by law.
● Legal Obligations: To comply with applicable laws and regulations.
Data Transfers (EU/UK Users): Your information may be transferred to and processed in the
United States and other countries where our service providers operate. We rely on standard
contractual clauses and other appropriate safeguards to protect your information in accordance
with GDPR and UK GDPR requirements.
Data Protection Officer: We have appointed a Data Protection Officer who can be reached at
privacy@aktohcyber.com.
If you are a California resident, you have rights under the California Consumer Privacy Act
(CCPA):
● Right to Know: You may request information about the categories and specific pieces
of personal information we have collected about you, the categories of sources from
which we collected it, the purposes for which we use it, and the categories of third
parties with whom we share it.
● Right to Delete: You may request that we delete your personal information, subject to
certain exceptions.
● Right to Opt-Out of Sale: We do not sell your personal information. If our practices
change, we will update this Privacy Policy and provide you with an opt-out mechanism.
● Right to Non-Discrimination: You have the right not to be discriminated against for
exercising your CCPA rights.
Categories of Information Collected (CCPA): In the past 12 months, we have collected the
following categories of personal information: identifiers (name, email, IP address), commercial
information (purchase history), internet or network activity (usage data), and professional
information (job application data).
Categories of Sources: We collect personal information directly from you, automatically
through your use of the Services, and from third-party service providers.
Business or Commercial Purposes: We use personal information for the purposes described
in Section 2 of this Privacy Policy.
Categories of Third Parties: We share personal information with service providers (cloud
hosting, payment processing, analytics) and, when required, with legal and regulatory
authorities.
To exercise your rights, please submit a request through our data deletion form or email us at
privacy@aktohcyber.com. We will respond to your request within the timeframes required by
applicable law.
We implement reasonable administrative, technical, and physical safeguards to protect your
information from unauthorized access, use, and disclosure. However, no method of
transmission over the internet or electronic storage is completely secure. While we strive to
protect your information, we cannot guarantee absolute security.
Your information may be transferred to and processed in the United States, where our servers
are located (Amazon Web Services US-East region), and in other countries where our service
providers operate. These countries may have data protection laws that differ from those in your
country. By using the Site and Services, you consent to the transfer of your information to these
countries. For users in the EU, UK, and India, we use standard contractual clauses and other
appropriate safeguards to ensure your information is protected in accordance with applicable
law.
The Site and Services are not intended for individuals under the age of 18. We do not knowingly
collect personal information from children. If we learn that we have collected information from a
child under 18, we will delete it promptly. If you believe we have collected information from a
child, please contact us at privacy@aktohcyber.com.
We may update this Privacy Policy from time to time. If we make material changes, we will notify
you by email or by posting a prominent notice on the Site. Your continued use of the Site and
Services after the changes take effect constitutes your acceptance of the updated Privacy
Policy. We encourage you to review this Privacy Policy periodically.
If you have questions or concerns about this Privacy Policy or our privacy practices, or if you
wish to exercise your privacy rights, please contact us at:
Aktoh, Inc.
Email: privacy@aktohcyber.com
Website: www.aktohcyber.com
Data Protection Officer: privacy@aktohcyber.com
For EU/UK Users: If you are not satisfied with our response, you have the right to lodge a
complaint with your local data protection authority.
